Lowongan Kerja Posisi Supervisor, Hub Gunur Sindur-LZSW di LAZADA.CO.ID
DESKRIPSI LOWONGAN KERJA
Team and Role Introduction :
To support the HUB Manager by monitoring and coordinating the staff on the ground, with the implementation and execution of the operational activities and strategy in the HUB which he/she is assigned to.
Job Responsibilities :
- To assist and support the HUB Manager in running the day to day activities in HUB, according to the strategy and directions of management.
- To support the HUB Manager by enforcing the compliance on process and SOP.
- To execute the operations and give necessary feedback in terms of the implementation of strategy and its results.
- Supervise, and give necessary feedback to the team in daily basis in terms of HUB’s performance.
- To support the HUB Manager in terms of regular and ad hoc reporting needs.
- Improve the capability of each work units in carrying out their duties and responsibilities.
- To ensure swift flow of information from the management to the ground level and vice versa, including ground or field incident.
- To assist the HUB Manager in promoting the culture of compliance, ethics, and safety in the HUB’s environment.
- To take ownership of the HUB in absence of HUB Manager.
- Making plan for rostering IC’s based on forecast volume to maintain IC’s productivity.
- Ensuring compliance end to end activity done by Ops. Associate, dispatcher, CPC, Leader and courier, also do some action/coaching to them when needed (e.g. bad attitude, delivery performance, fraud, safety and discipline).
- Run thru investigation if there is a complaint or problems shipments delivery.
- Following up customer complaint ticket to related parties and bridging communication between
Job Requirements :
- Bachelor’s Degree (all majors)
- Ability to learn & follow instructions
- Self-motivated, energetic, dependable, honest, and thorough
- Excellent computer skills and proficient in excel, word, power point and etc.
- Ability to solve problems and make effective decisions in a fast-paced environment
- Solid written and verbal communications skills
- Excellent interpersonal communication, leadership and customer service skills
- Organizational efficiency with strong attention to detail and accuracy
- Ability to simultaneously perform multiple tasks
- Hold Bachelor / Diploma degree
Informasi Tambahan Lowongan Kerja
Tingkat Pekerjaan : Supervisor/Koordinator
Kualifikasi : Sarjana (S1)
Pengalaman Kerja : 1 tahun
Jenis Pekerjaan : Penuh Waktu
Spesialisasi Pekerjaan : Pelayanan, Logistik/Rantai Pasokan / 505, 147
Informasi perusahaan Pemberi Kerja, LAZADA.CO.ID
Launched in 2012, Lazada Group has grown to become the leading online shopping and selling destination in Southeast Asia. The company has about 5,500 employees in the region, with operations in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam, and a team in Hong Kong that drives cross-border marketplace activities. Lazada also operates technology hubs in Ho Chi Minh City and in Moscow.
Lazada’s strong performance has earned the support of key investors such as Alibaba Group, Temasek Holdings and Rocket Internet.
We are searching for dynamic, entrepreneurial, broad-minded individuals to join us. Be part of the team that is steering the exciting eCommerce revolution in Southeast Asia!
Informasi Tambahan Perusahaan LAZADA.CO.ID
Ukuran Perusahaan : 501 – 1000 pekerja
Waktu Proses Lamaran :
Industri : Retail/Merchandise
Tunjangan dan Lain-lain : Asuransi kesehatan, Waktu regular, Senin – Jumat, Kasual (contoh: Kaos)
Lokasi : Jakarta Raya