Lowongan Kerja Posisi Customer Service Team Leader (Yogyakarta) – English di PT Akulaku Silvrr Indonesia
DESKRIPSI LOWONGAN KERJA
Job Responsibilities:
- Monitor and maintain performance team of Customer Service (E-commerce and Fintech)
- Reporting daily, weekly dan monthly performance of CS team
- Complaints resolution and escalation
- Analyze challenges in team and able to solve team’s problems
Job Requirements
- Bachelor Degree in any major
- Fluent in English (full set)
- At least 1 year work experience as CS Supervisor in e-commerce/ fintech industry
- Ever handle multiple channels (calls, chat, social media, email, and tier 2 CS)
Informasi Tambahan Lowongan Kerja
Tingkat Pekerjaan : Supervisor/Koordinator
Kualifikasi : Sarjana (S1)
Pengalaman Kerja : 1 tahun
Jenis Pekerjaan : Kontrak
Spesialisasi Pekerjaan : Pelayanan, Layanan Pelanggan / 505, 134
Informasi perusahaan Pemberi Kerja, PT Akulaku Silvrr Indonesia
Akulaku is a leading internet company focused on ECommerce and Online Financial Services in Southeast Asia with operations in China, Indonesia, Malaysia, Philippines, and Vietnam.
We provides digital banking and payment solutions for customer with 5 million+ active users and 150million+ platform transactions.
We highly value people with huge interest to grow and pursue excellence with ability to explore and comprehend risk to provide best services for customers.
Explore our vacancies and take the chance to be a part of Aku-Pals!
Informasi Tambahan Perusahaan PT Akulaku Silvrr Indonesia
Ukuran Perusahaan : 501 – 1000 pekerja
Waktu Proses Lamaran : 27 hari
Industri : Perbankan/Pelayanan Keuangan
Tunjangan dan Lain-lain : Asuransi kesehatan, Waktu regular, Senin – Jumat, Kasual (contoh: Kaos)
Lokasi : Yogyakarta
